Effective Date: 7/1/2025
Welcome to tsopstore.com (the “Site”), operated by Tri State Orthopedic Products, Inc (“we,” “us,” “our”). By accessing or using the Site and purchasing products or services, you (“you,” “your,” “Customer”) agree to these Terms & Conditions (“Terms”). If you do not agree, please do not use the Site.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Site. By using it, you confirm you meet this requirement.
You agree to provide accurate information and keep your credentials secure. You are responsible for activity on your account.
We try to display products accurately, but errors may occur.
Prices, availability, and promotion details are subject to change without notice.
We reserve the right to cancel or limit orders in our sole discretion.
Orders are offers; we confirm them by accepting payment.
We accept all major credit cards for credit card orders.
You authorize us to charge your chosen payment method.
Prices do not include shipping, handling fees, or taxes unless stated.
For customers on net terms: shipping costs will be determined at time of processing after the online transaction has been submitted.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Items must be unused and in original packaging.
To initiate a return, please contact us at orders@tristateorthopedicproducts.com.
Returns will be subject to a restocking fee that is issued from the manufacturer. Typically this fee is 15%; however, specific products are subject to a higher rate.
Certain items (e.g., Clearance) are not returnable, unless defective.
Once an order submitted, we can not guarantee it can be canceled.
We may cancel or modify orders for errors, fraud risk, or unavailability.
All text, images, trademarks, and software on the Site are owned or licensed by us. You may view and download content for personal use only, with no rights to redistribute or modify it without permission.
You agree not to:
Use the Site for illegal or unauthorized purposes;
Introduce malicious software or spam;
Circumvent security or misuse any part of the Site.
We may suspend or terminate access if you breach these terms.
Our Privacy Policy explains how we collect and use your data. By using the Site, you agree to the terms of the Privacy Policy.
The Site and products are provided "as is" and "as available" without warranty of any kind, including merchantability, fitness for a particular purpose, or non-infringement. We make no guarantee of uninterrupted or error-free service.
To the fullest extent allowed by law, we are not liable for indirect, incidental, special, or consequential damages, including lost profits, even if we were advised of the possibility. Our total liability will not exceed the amount you paid for your order.
You agree to defend, indemnify, and hold us harmless from any claims, damages, costs, or liabilities arising from your use of the Site or violation of these Terms.
We may update these Terms at any time with notice (e.g., via the Site or email). Updated Terms will take effect on the “Effective Date” posted at the top. Continued use after changes indicates acceptance.
If you have questions about these Terms, please contact us at:
Tri State Orthopedic Products
Email:
tsopstore@tristateorthopedicproducts.com
Phone: 513-272-6601
By using tsopstore.com, you agree to these Terms & Conditions.